I love the colours of autumn but I hate the cold! The blue sky, the reds, oranges and yellows are enough to brighten up anyone’s day, but only if I’m warm.
Whenever a client comes into my treatment room they always say “Oh, it’s so lovely and warm in here”. Not only do I think that you have to get the temperature right but also the lighting, smells and music in the room. This will make all the difference as to whether your client has an excellent customer experience or not.
I’m putting together a list of what I think a client will enjoy in visiting your clinic. If you have any tips that you’d like to share then please add your comments or drop me a line.
Often clients come to us because they want to feel nurtured and special, so getting the room ‘just right’ can add to their experience and yours. It feels wonderful to work in the perfect environment. Why don’t you spend a few minutes looking around your treatment room and see how you can make it look even better.
Until the next time,